Filde Chase

Privacy Policy

At Fildechase Logistics (“Fildechase,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, how we share it, and the choices you have regarding your personal data when you interact with our website (www.fildechase.com) and use our logistic services.

  1. Information We Collect:

a. Personal Information: We may collect personal information from you when you voluntarily provide it to us. This may include your name, contact information, email address, shipping address, and payment details.

b. Tracking Information: We may collect non-personal information through various technologies, such as cookies and web beacons, to track your interactions with our website, including your IP address, browser type, and device information.

  1. How We Use Your Information:

a. To Provide Services: We use your personal information to fulfill your logistics requests, process orders, and manage shipments.

b. Communication: We may use your contact information to send you transactional emails, updates on your shipment status, and important service-related communications.

c. Improve User Experience: We use tracking information to analyze trends, monitor the effectiveness of our website, and improve user experience.

d. Marketing and Promotions: With your consent, we may use your information to send you promotional offers, newsletters, and other marketing communications.

  1. How We Share Your Information:

a. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our logistics services (e.g., carriers, payment processors).

b. Legal Compliance: We may share your information when required to comply with applicable laws, regulations, or legal proceedings.

c. Business Transactions: If Fildechase is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

  1. Your Choices:

a. Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can do so by following the unsubscribe instructions in the marketing emails we send or by contacting us directly.

b. Access and Update: You can access and update your personal information by logging into your account on our website.

c. Cookies: You can manage your cookie preferences through your browser settings.

  1. Security:

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet is entirely secure. Therefore, we cannot guarantee the absolute security of your information.

  1. Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have unintentionally collected information from a child, please contact us to remove the data.

  1. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website with an updated effective date.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: [email protected]

By using our website and logistic services, you acknowledge that you have read and understood this Privacy Policy and agree to our practices as described herein.